Home Mental Health How to Get Free Counseling Online

How to Get Free Counseling Online

How to Get Free Counseling Online

Mental health is just as important as physical health, yet counseling services can often be prohibitively expensive. The good news is that it is possible to access free or low-cost counseling online.

In this article, we will explore a variety of options for getting high-quality counseling online without spending a fortune. Let’s dive in.

Understanding Online Counseling

Before delving into specific options, it’s helpful to understand the basics of what online counseling entails. At its core, online counseling is the digital delivery of therapy services via video chat, text, or phone.

Much like in-person counseling, online counseling allows you to work through personal issues, stresses, relationships and more with a licensed mental health professional.

The online format brings several advantages. For one, it removes geographical and transportation barriers that may prevent accessing local in-person services.

You can get counseling from anywhere as long as you have an internet connection and device. Online sessions are also more flexible, allowing you to fit therapy into your existing schedule rather than having to take time off work for appointments.

From a clinical perspective, many studies show that online counseling can be just as effective as in-person treatment for a variety of issues including depression, anxiety, trauma, and relationship problems.

Skillful counselors are able to build strong therapeutic alliances even through a computer screen. Various technologies even allow adding elements like video to enhance the personal experience.

Of course, online counseling is not a perfect fit for every situation and some prefer face-to-face interaction. However, as we explore below, it provides new possibilities for those seeking affordable counseling options. With the right provider, you can absolutely get high-quality help from the comfort of your own home.

Counseling Services through Your Local Government

Before looking into nationwide websites, your first stop should be exploring what options exist through agencies in your city or state.

Many state and county governments fund a variety of free or low-cost mental health services for those who meet eligibility requirements. Some may even offer online counseling appointments.

There are a few main ways to potentially access counseling this way:

Community Mental Health Centers: These centers provide mental health and substance abuse treatment on a sliding scale based on your income. Many utilize telehealth options as well. You can search online for “community mental health center [your city/county]”.

University Counseling Centers: Check with counseling centers of local universities, which sometimes open their services to the broader community for a minimal fee or insurance reimbursement. Some university counselors conduct telehealth sessions as well.

Military and Veteran Resources: If you are currently serving or a veteran, pursue counseling options through military installations, VA hospitals, and associated veteran support groups. Many now offer video counseling appointments.

ALSO READ:  Top 5 Online Couples Therapy Options That Accept Insurance

Crisis Hotlines: In emergency situations, national crisis hotlines like 911, National Suicide Prevention Lifeline or Crisis Text Line can connect you with local emergency responders or counseling referral services for more long-term care.

Exploring these local sources is worthwhile, as they aim to serve those in need regardless of ability to pay. Simply call the relevant office(s) and inquire about eligibility, intake process, services offered and insurance acceptance policies. Seeing what exists close to home is an ideal first step.

Counseling Options through Work or School

Beyond government support, look into mental health benefits offered through any employers, unions or educational institutions you are affiliated with. These entities commonly provide counseling resources as part of their wellness programs and employee assistance plans. Benefits may include:

EAP (Employee Assistance Programs): Many companies offer 3-5 free EAP counseling sessions per issue each year for employees and sometimes family members as well. EAP services are often conducted over video.

School Counseling Centers: If in college or with kids in school, reach out about free counseling services available to students, sometimes including brief teletherapy options.

Health Insurance Counseling: Explore counseling options fully covered under any insurance plans acquired through work, COBRA benefits or the health insurance marketplace. Many therapists today offer telehealth visits.

Union Resources: For union members, check if your union local provides member assistance programs with counseling support components.

Taking advantage of mental health resources already available as part of educational, workplace or insurance benefits is an excellent way to access counseling at incredibly low rates or even for free.

It requires merely looking into your covered options and following registration instructions from the benefits administrators.

Government-Funded Online Counseling Services

While community mental health services aim to serve those in their geographic region, a number of nationwide programs receive government funding specifically to offer mental health services to more populations. Several such programs provide online counseling options for free or low fees that could suit your needs:

Cope Notes: This is a website run by a US National Institute of Mental Health research project offering free online group therapy courses focused on stress management, anxiety, depression and relationship issues. Courses are self-paced and involve activities, worksheets and coaching from trained facilitators.

StrongHearts Native Helpline: For Indigenous/Native Americans, this is a culturally-appropriate 24/7 helpline offering crisis intervention, emotional support, assistance finding local resources and even brief counseling sessions by phone or text messaging at no charge.

ALSO READ:  Maintaining Intimacy and Connection with a Spouse in Treatment

Military OneSource: Active duty military, National Guard/Reserves, veterans and their families can access this free service for confidential non-medical counseling on topics like relationship issues, stress, grief and reintegration via phone or online video chat. Up to 12 sessions are allowed per issue.

Postpartum Support International: Aimed at individuals with postpartum mood and anxiety disorders, this organization provides free peer support groups and limited counseling by phone from professionals trained in perinatal mental health issues.

7 Cups of Tea: Offering free text-based emotional support, guidance, coaching and limited counseling through their website and app. Readers are matched with active volunteer listeners who are screened but not licensed therapists.

These are helpful government-backed programs that worth checking eligibility for if you need non-clinical support, brief therapy or have budget limitations for seeking professional help. All provide lifelines for specific groups at absolutely no upfront costs.

Online Therapy from Licensed Providers

While government services are ideal for free access, another route is seeking affordably-priced counseling from licensed therapists who have migrated their practices online.

Due to lower overhead costs without physical offices, many online counseling services are able to offer reduced rates, financing options or even some pro-bono spots:

BetterHelp: Offers customized online counseling starting around $60-70 per week. Accepts insurance and offers financial aid/scholarships based on need. Provides coordinated care with licensed therapists.

Talkspace: Online messaging-based counseling from $65-90 per week. Financial assistance and insurance partnerships available to those who need it. Extensive therapist profiles help select best match.

Amwell: Online video and chat counseling available for between $35-75 per session based on provider, region and services needed. Works with FSA/HSA plans and offers need-based aid.

Cerebral: Offers online psychiatric medication management and therapy starting at $300/month via subscription or standard rates. Financing options and B2B partnerships for employers seeking to boost benefits.

OnlineTherapy.com: Shows reduced online therapy rates around $50-70 per 50-minute session and guidance finding providers with currently available pro-bono care spots. Therapists’ profiles help with selection.

With wide varieties of specialties, treatment approaches, and convenient scheduling, these digital counseling services could supplement government aid or provide an affordable alternative when needing ongoing therapy. Prices may be comparable to in-person care factoring limited commute costs.

Applying for Financial Assistance

Above all, do not assume counseling is out of reach financially until exploring all assistance options! The providers listed either offer need-based aid themselves or may connect applicants to additional resources:

Ask therapists directly about charity spots or sliding scale rates based on income level. Or inquire if they accept Medicaid/Medicare.

ALSO READ:  How to Heal Anxious Attachment Style in a Relationship

Visit 211.org to find local organizations offering financial aid, grants or free counseling services across many disciplines based on zip code.

Search websites of local charities and non-profits for mental health scholarships, funding opportunities or grant programs with upcoming application cycles.

Consider setting up a crowdfunding campaign on sites like GoFundMe explaining your counseling goals and seeking community donations if no other aid applies.

Contact your county’s social services agency for guidance on public mental health benefits for low-income residents such as Medicaid coverage for counseling costs.

The key is being proactive, willing to honestly share your situation and keeping an open mind about alternate resources. Some level of aid to cover costs is likely available with diligent searching from multiple angles. Counseling should never be constrained by finances when help exists for those committed to their mental wellness.

Additional Tips for Finding the Right Counselor

As you investigate options, these additional best practices will help you optimize your counseling experience:

Carefully vet providers’ qualifications, specializations, treatment methods and experience before committing. Match counseling style to your personal needs and preferences.

Ask up front about things like expected response times, methods of contact, emergency protocols and policies on confidentiality, records storage and insurance billing should you use a therapist not providing strictly pro-bono support. Have no ambiguous expectations.

Request a brief consultation call prior to engaging long-term to get a sense of personal fit and therapeutic approach before making a full commitment. This allows screening the relationship.

Consider seeing multiple providers within your budget simultaneously if struggling with diverse issues to get multidimensional assistance. However, be upfront about coordination to prevent overlap or counterproductive advice.

Set specific and realistic personal goals to review regularly with your counselor so you both understand desired outcomes and can track tangible progress. Adjust approach as needed to optimize results.

Communicate openly and honestly about any limitations like scheduling challenges, new developments impacting mental health or dissatisfaction with methods early on so issues can get addressed to satisfaction. Counseling requires teamwork and transparency for success.


The future of mental healthcare is increasingly digital, and coronavirus-related disruptions have accelerated the growth of telehealth options.

While virtual counseling requires adapting traditional practices, the resources highlighted here demonstrate that affordable, high-quality help is indeed available to anyone willing to invest a bit of research identifying the right program or provider.

With persistence and an open mindset about alternative pathways, counseling is absolutely achievable even on limited means to support improved well-being.



Please enter your comment!
Please enter your name here